What is OEM?

 

Original Equipment Manufacturer, or OEM, is a manufactured product or component, like a replacement auto body part, made by the original manufacturer of the part. For example, if you are purchasing a Mercedes OEM bumper, it will be a bumper that is originally made by Mercedes.  Ultra Auto Parts carries a wide variety of OEM parts from a variety of manufacturers.

What is CAPA?

Certified Automotive Parts Association, or CAPA, is a non-profit organization that tests the quality and suitability of automotive parts to encourage competition in the marketplace. Parts which are CAPA certified will have the CAPA seal next to their description throughout our Ultra Auto Parts website.

What parts are available for painting and what are the costs?

Ultra Auto Parts paints bumpers, fenders, hoods, doors, radiator supports and mirrors.

These parts come painted and painting is included in the price:
Bumpers (Front or Rear)
Fenders
Hoods
Doors
Radiator Supports
Mirrors

Please allow up to 10-15 business days for our experts to complete the painting service and the parts to be delivered to you.

What is my car’s model year?

You can find your vehicle’s year from the VIN (vehicle identification number).  The eighth digit from the right end will be the model year of your vehicle.  Use the following guide to figure out the year of your car:

Years 1980 through 2000

A – 1980, B – 1981, C – 1982, D – 1983, E – 1984
F – 1985, G – 1986, H – 1987, J – 1988, K – 1989
L – 1990, M – 1991, N – 1992, P – 1993, R – 1994
S – 1995, T – 1996, V – 1997, W – 1998, X – 1999, Y – 2000


Years 2001 through 2009
1 – 2001, 2 – 2002, 3 – 2003, 4 – 2004, 5 – 2005
6 – 2006, 7 – 2007, 8 – 2008, 9 – 2009


Years 2010 through 2013
A – 2010, B – 2011, C – 2012, D – 2013

Q: Can I return my order?

Ultra Auto Parts offers a 30 day Money Back Guarantee. If you are not satisfied with your purchase, Ultra Auto Parts will accept returns of non-painted parts within 30 days after date of purchase. All returns after 30 days will be charged a 10% restocking fee.  Shipping charges are non-refundable. If the return is because of our error, the restocking fee will be waived.  Please contact us for any questions or for our complete return policy.

 

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